At FanBreeze, we strive to ensure our customers are completely satisfied with their purchases. If you encounter any issues with your item, we are here to help.

Return Eligibility

• Time Frame: Returns must be initiated within 60 days of the purchase date.

• Condition: Items must be in their original condition, with all original packaging, tags, and accessories.

How to Initiate a Return

To start your return request, please follow these steps:

1. Contact Support: Email our support team Here with the following details:

   • Your order number

   • A brief description of the issue

   • Any relevant photos of the item

2. Receive Instructions: Our support team will review your request and provide you with detailed instructions on how to proceed with your return.

Refund Process

• Inspection: Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria.

• Approval: If the item is approved, we will process your refund within 1-2 business days.

• Refund Method: Refunds will be issued to the original payment method.

Additional Information

• Shipping Costs: Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

• Exchanges: If you would like to exchange your item for a different one, please specify this in your email to our support team.